Friday, July 9, 2010

I Think We Solved It

Sometimes what happens surprises you. It is sort of a Murphy’s law thing in reverse. Murphy’s Law deals with the pessimistic perspective. If it can go wrong it usually does. However here I’m looking at the positive side of the issue I wrote about last week.

I really didn’t think we’d be able to get the cable audio fixed so that the playback could be heard in time for the July council meeting. We had tried everything we could think of and called the service technician and left a message. He was out of town for the July 4th holiday so our hope of seeing him on the 6th of July was not looking good. But he showed up, considered our problem and found a solution.

The fix was a bit technical in nature as we had to change some wires around and also needed to be careful the audio volume for the recording isn’t recorded too high. I think the problem is solved. I do know at the meeting thatthere was some audio issues in the beginning which were taken care of so volumes may have been too high to start with. I’m hoping this settled down as we moved forward with adjustments. We didn't want too strong of an output. In any event the recording volume was increased and hopefully we can hear the audio in the broadcast of the council meeting.

If you have feedback concerning the volume level we’d like to hear it. It is a bit of a work in progress as we need to address the recording volume here to deal with the broadcast equipment used for playback. We need to find the correct volume here to balance it there as it seems no two pieces of equipment playback the same. Please bear with us as we try to get it right.

I know some of you were concerned and called with complaints. Others had patience with us. I thank both groups for your concerns. With any luck we’ll zero in on the right levels soon. The good news is it didn’t require an expense for new equipment upgrades, only the technician’s time. Our thanks go out to Romane at UCT Technology of St. Michael for getting us on track.